Communication at work

Reading Task:
Read the article Teleperformance and AI: Reducing the Accent of Agents. Summarize the key points in your own words and express your personal opinion about the topic.
Writing Task:
You assigned a task to your colleague. Now, you check in with them to see if they need any help, and you also ask them for a favor in a polite, professional way.
Listening Task:
Watch this video provided and explain its content using your own words, as if you were explaining it to a friend or colleague.
Grammar Focus:
The Conditional : learn how to express hypothetical situations, make polite requests, and discuss possible outcomes.
Speaking Task:
Your car broke down and is currently being repaired. You ask your colleague to give you a ride to work, but they are not being cooperative. Have a conversation where you try to convince them. The teacher plays the role of your colleague.