- Reading: Read this article and answer the questions.
- Speaking: Describe a recent current event that you read about in the news, explain why this event is important for businesses or society, give your opinion about the situation.
- Listening: Watch this video and answer the questions in the document.
- Writing: Write an email to a colleague in which you describe what your company has decided to implement, give your opinion about the situation, and ask your colleague for their thoughts. You may choose, for example, a major technology company releasing a new AI tool that could replace many tasks in the customer service department (70-100 words).

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